As an Intake Specialist at Johnson/Turner, Kelly Fleck serves as a compassionate first point of contact for clients. With a focus on active listening and empathy, Kelly ensures that each client feels comfortable and supported from the very first call. Understanding the challenges clients face, she prioritizes clear communication to help them feel reassured and confident that they’ve reached the right place for guidance. Outside of work, Kelly finds joy in reading, especially the Hunger Games series, which has been a meaningful influence in her life. Passionate about political and social issues, she’s dedicated to making a difference both personally and professionally. When it’s time to relax, California is Kelly’s favorite getaway destination. She hopes clients remember her as someone who truly cared and made them feel heard during difficult times.